Bonus System

Rich Reels makes use of the new Microgaming Bonus System for Loyalty Deposit Match Bonuses and other promotional offers, except the $1,000 Free Welcome Bonus. For details pertaining to the Welcome Bonus, please click here.

To qualify for purchase match bonuses, players cannot cash out between making the qualifying deposits and claiming the bonus. Cashing out subsequent to making the qualifying deposit but prior to claiming the bonus will result in no bonus being awarded.


If you know your bonus code you can Claim your Bonus by Logging in here, alternatively please check our current promotions for more information.

BONUS SYSTEM

Rich Reels is making use of one of Microgaming’s newest features designed to handle Bonus Credits.

The Bonus System utilizes a 'Bonus' account balance alongside a real 'Cash' account balance. The casino will award a player with Bonus credits, and these Bonus credits can be turned into real Cash credits after certain wagering activity has taken place.

Please click here to view a short flash movie on the Bonus system. (Note - opens in a pop-up)

The Bonus system is designed to make Players lives much easier;

  • Players know what Bonus credits have been awarded to them.
  • At all times players know what their Bonus credit balance is and what their real Cash credit balance is.
  • Players know exactly what the wagering requirements are for Bonus credits to be transferred to real Cash credits and the cashed out if so wished.
  • Players know exactly how each different game type affects the rate at which Bonus credits are transferred to real Cash credits.
  • Players know how many Bonus credits have been transferred to real Cash credits.
  • Players know how many Bonus credits are still in their Bonus account at the point of making Cash withdrawals.
  • Players no longer have to call in to check if they have met the required wagering requirements in order to cash out their bonus credits.

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BONUS SYSTEM RULES

  1. A players total balance consists of a CASH ACCOUNT balance and a BONUS ACCOUNT balance.
  2. A players bonus account cannot be cashed out, but can be used to place wagers.
  3. A player’s cash account may be cashed out at any time.
  4. Bonuses will not be awarded where players have cashed out prior to the bonuses being credited to the players account.
  5. Specific play-through requirements are indicated in the terms and conditions of each promotion.

Specific play-through requirements are indicated in the terms and conditions of each promotion.


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BONUS SYSTEM WORKINGS

  1. Bonus amounts credited to a player’s Bonus account are subject to 30 times play through before they may be cashed out. This wagering requirement applies to the bonus only and not to any related deposit.

  2. Different games played may contribute a different percentage of the wager - up to 100%, towards the required play-through.

  3. The contributing percentages are as follows:

Games

Percentage contribution to Wagering

All Slots, Keno, Scratch Card and Parlor games

100%

Casino War, Sicbo, Table Poker, Video Poker, all Blackjacks except Classic Blackjack, Craps and Baccarat

10%

Classic Blackjack and Roulette

2%

  1. The gamble feature wagering on slots is excluded from the contribution towards wagering requirements of bonus credits.

  2. As the required play-through requirements are met, funds are automatically transferred from the Player’s Bonus account to their Cash account.

  3. Play-through is achieved when any real money wager is made. The Player can use either their bonus or their cash account.

  4. For any wagers made, the wager is deducted from the Player’s Cash account. If there is no cash available, then the wager is deducted from the Bonus account. This effectively means that funds in the Player’s bonus account are only played if there is no cash balance.

  5. If a Player makes a withdrawal, their Bonus account is reset to ZERO. This means that if a Player chooses to take back the money they deposited, they will lose any Bonus money they may still have remaining in their Bonus Account.

banking example page

Before processing the withdrawal, players have a final opportunity to decide whether they wish to withdraw their Cash balance or continue to wager in order to qualify for the remaining portion of their Bonus balance

  1. Winnings on wagers made from a Player’s Cash account are credited directly to their Cash account. Winnings on wagers made from a Player’s Bonus account are credited to their Bonus account.

  2. Where crediting a Player’s Bonus account with winnings would result in the Bonus account exceeding the size of the original Bonus amount, any excess winnings are credited to the Player’s Cash account.

  3. Note: This is less any automatic transfers from bonus account to cash account that had occurred

Please click here to view a short flash movie on the Bonus system. (Note - opens in a pop-up window)

Please contact customer support for further explanations if anything is unclear.

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BONUS SYSTEM T'S AND C'S

These Rules and Terms and Conditions apply to promotional bonuses that are awarded through the Microgaming integrated “Bonus System” as described below.

Apart from the Opening Match Bonus, Rich Reels will endeavor to use this Bonus System for all Loyalty Deposit Match Bonuses. There are fantastic benefits to the player by using this system, so we urge you to familiarize yourself with the workings. We would be happy to explain the system to you if anything is unclear.

Rules:

  1. A Player’s total account balance consists of a Cash account balance and a Bonus account balance.

  2. A Player’s Bonus account cannot be cashed out, but can be used to place wagers.

  3. A Player’s Cash account may be cashed out at any time.

Specific play-through requirements are indicated in the terms and conditions of each promotion.

Terms and Conditions include:

  1. Bonus amounts credited to a player’s Bonus account are subject to 30 times play through before they may be cashed out. This wagering requirement applies to the bonus only and not to any related deposit.

  2. Different games played may contribute a different percentage of the wager - up to 100%, towards the required play-through.

  3. The contributing percentages are as follows:

    Games

    Percentage contribution to Wagering

    All Slots, Keno, Scratch Card and Parlor games

    100%

    Casino War, Sicbo, Table Poker, Video Poker, all Blackjacks except Classic Blackjack, Craps and Baccarat

    10%

    Classic Blackjack and Roulette

    2%


  4. As the required play-through requirements are met, funds are automatically transferred from the Player’s Bonus account to their Cash account.

  5. Play-through is achieved when any real money wager is made. The Player can use either their bonus or their cash account.

  6. For any wagers made, the wager is deducted from the Player’s Cash account. If there is no cash available, then the wager is deducted from the Bonus account. This effectively means that funds in the Player’s bonus account are only played if there is no cash balance.

  7. If a Player makes a withdrawal, their Bonus account is reset to ZERO. This means that if a Player chooses to take back the money they deposited, they will lose any Bonus money they may still have remaining in their Bonus Account.

  8. Before processing the withdrawal, players have a final opportunity to decide whether they wish to withdraw their Cash balance or continue to wager in order to qualify for the remaining portion of their Bonus balance.

  9. Winnings on wagers made from a Player’s Cash account are credited directly to their Cash account. Winnings on wagers made from a Player’s Bonus account are credited to their Bonus account.

  10. Where crediting a Player’s Bonus account with winnings would result in the Bonus account exceeding the size of the original Bonus amount, any excess winnings are credited to the Player’s Cash account.

  11. Note: This is less any automatic transfers from bonus account to cash account that had occurred

  12. For winnings that originate from the wagering of Free Credits and/or Free Spins, which free credits were part of a No-Deposit Bonus, such winnings are limited to a cash withdrawal of $200.

  13. For winnings that originate from the participation in Tournaments, where the entry to the tournament is free, such winnings are limited to a cash withdrawal of $200.

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