About Us
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WHO WE ARE
Rich Reels Casino is the second casino managed under the Villento Brands group, and is for all players that wish to emulate the experience and thrill of being in a real live casino. Rich Reels is committed to offering a top quality environment and a magical gaming experience that thrills and excites. The management of Rich Reels casino has many years experience in online gaming, and is committed to displaying the highest level of integrity, sincerity, safety, trust and service excellence.
Rich Reels casino uses the world leading Microgaming software and is licensed by the Kahnawake Gaming Commission of the Mohawk Territory of Kahnawake, Canada.
FAIR GAME PLAY
How fair are the games at Rich Reels?
Rich Reels Casino supports a Fair Gaming Policy. This means that each time a player wagers on a game, the software uses a Random Number Generator to randomly produce the gaming results. This ensures that no 'programming' advantages can be created by Rich Reels to favor the house. The Random Number Generator is audited on an ongoing basis to ensure compliance with Las Vegas standards. The payout ratios of Rich Reels are reviewed each month by a leading international firm of Auditors and the results of these reviews are displayed on the website.
Back to topWhat happens if I lose my connection to the gaming server?
The gaming server archives all transactions in real time and is a reliable source of each gaming event. Should you lose your connection to the gaming server, it will automatically complete the transaction. The balance on the server when logging into the casino software, after a connection has been interrupted or lost, will reflect the true balance after completion of the last wager prior to the communication breakdown.
A player can click on 'Playcheck' to review the history of his recent wagering activity. Playcheck will disclose the result of the specific wager that was made prior to the loss of server connection.
A complete playing audit is also available for your viewing - should you require one, please contact the Customer Support.
LEGALITIES
- How old do you have to be to legally play at Rich Reels?
- May I register a credit card at Rich Reels that is not my own?
How old do you have to be to legally play at Rich Reels?
Casino play is available only to persons older than 18 years of age, or the legal age of majority in their jurisdiction, whichever is the greater. Minors may not under any circumstances play at Rich Reels.
May I register a credit card at Rich Reels that is not in my name?
Our preferred e-cash merchant does not allow Players to register credit cards of which they are not signatories. Should you wish to register your spouse's credit card, we suggest that you contact Customer Support. If another person would like to play in our casino via your PC, we strongly recommend that they open their own Real Account.
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